Depository Trust & Clearing Corporation

 

Customer Center

Customer Tools

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This section provides information for customers on features of, and enhancements to, DTCC systems that save time for customers and reduce downtime in daily operations.

Enhanced Cost Basis Reporting Service (CBRS)

DTCC is enhancing its Cost Basis Reporting Service (CBRS) to help financial firms and other market participants comply with a new January 2011 mandate requiring the reporting of cost basis information to investors and the federal government.

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Web Inquiry Notification System (WINS)

The Web Inquiry Notification System (WINS) replaces the Participant Inquiry Notification System (PINS) for entry and management of new customer inquiries.

Access Coordinator Authorization Forms and Guides for DTCC Systems & Applications

This section provides a list of Access Coordinator Authorization Forms and Access Coordinator Guides for DTCC Systems & Applications.

Participant Browser Services (PBS)

Participant Browser Service (PBS) takes all the information and functionality of the familiar Participant Terminal System (PTS) and makes it much easier to access and use.

Self-Service Password Management

Self-Service Password Management allows customers to change passwords and unlock mainframe and web accounts. Once registered, customers no longer have to contact the Customer Support Center or their Access Coordinator for a password reset or to unlock accounts.

Related Information

Common Data Transfer Services (CDTS) Output Dashboard

The CDTS Output Dashboard, or "Dashboard," gives customers access to information about DTCC output through a browser-based tool designed to quickly and easily access documented committed delivery times. Additionally, the Dashboard includes real-time status updates in the event of a delay for a particular output, estimating when the output will be available.

Clearing Activity Monthly Fee Calculator

Estimate your monthly National Securities Clearing Corporation (NSCC) clearing fees. Enter data and "Calculate" to view Clearance Activity Fees (USD).

Who to Call

Customer Service
1.888.382.2721

Customer Service (Int'l)
1.212.855.8099

Press Contacts
1.212.855.5471

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DTCC Wins Energy Efficiency Award

The New York State Energy Research and Development Authority singled out DTCC as a winner of its first annual New York State Data Center Energy Efficiency Leadership Award.

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